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OMO eCommerce

Our solution focus on helping merchant to realize their OMO retail strategy so to engage consumer internationally.

According to our understanding to E-Commerce business, running a great E-Business require to stand on the "Supply Chain Management" view point to design the system architecture.

 

So, our solution comes with the following features already built-in for retail merchants to kick-start their O2O strategy right away.

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We can help your business grow

1. Promotion and Loyalty System in-sync with web store and physical store

With loyalty system including bonus point, cash dollar and membership privilege in -sync with merchant's web store and physical POS, customer can enjoy their shopping non-matter how they are engaged. In return, brand awareness and sales revenue increase! 

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3. Multiple warehouse management under one platform

Merchant can manage multiple warehouse under a single platform. This can help customer service representative instantly handling the queries about stocks. In which, enhance the customer experience and close more deals. 

It also make "purchase in store, pick up online" possible on system side. This make shopping even more relax! 

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5. Push notification to customer through Instant messenger

Your notification can send through not only email, but Facebook messenger, Whats app and WeChat also. Which means customers can get know of the updates of your company and their orders everywhere on every device. 

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7. Multiple payment gateway integration

Merchant can accept credit card, debit card and e-wallet payments through our integration with various payment gateways in a click.

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2. Manage your physical store POS and web store in a single backend help improve supply chain effectiveness

With the option to "purchase online, pick up in physical store", customer can choose to pick up in nearby store. This will help to improve customer experience and reduce logistics cost. 

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4. Digitalized customer footprint help understanding customer behavior to improve revenue

Customers are happy for organizations to use their data to improve their experience. You can analyze and study customer-related data based on a customers’ previous interactions with your company. For example, you can get a good understanding of your customers by evaluating general requests, product quotes and support enquiries. Delivering the right message to the right person at the right time.

 

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6. Omni-Channel Integration

Technology has empowered customers to get what they want, whenever they want, and how they want it. Today’s customer are not tied to a single channel, they browse in-store, shop online, share and ask question through social media. 

So, our system build with O2O (or OMO, whatsoever) concept behind, in which you can engage your customer over omni-channels.

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